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Frequently Asked Questions

Everything you need to know about your order,
shipping, and warranty.

How do I make an order?

Pick your colour, checkout, and we'll take it from there. Same-day shipping for all orders placed before 6pm.

Ofcourse! but please make sure youre at home during pick up,or at least have someone there waiting. If you've got no cash on hand, you can make payment via QR through the courier.

We do free shipping for all our products across Malaysia, even to Sabah and Sarawak. Regarding couriers however, we're only using the most trusted and fast there is to offer.

Free gifts are a per-product basis. You can view them on each product. We've even got a special free gifts for special occasions so be sure to not miss out.

Ofcourse! We accept installments from multiple vendors like Atome, Shopee and Grab.

Our products goes through a rigorous quality assurance process to insure that no product quality miss our standard.

We offer a 1 month 1 to 1 warranty on all our products. Be sure to record an Unboxing video to enssure there's isn't any issues.

Our customer service will contact you via Whatsapp or Email to inform you of your tracking number. If we were unable to contact you, please do not hesitate to reach us. We will be happy to help.

Our Smartwatches comes with a QR code in every box that directs you to a tutorial page. There you can view steps on how to setup, its use case and connectivity, tips on proper care and upkeep, and much more.

Yes, our smartwatches are compatible with both operating system. It uses a conventional Bluetooth connectivity to receive notifications.

Couldn't find what you're looking for?

Hit us up! Either on Whatsapp, Email or any platform.
We will be happy to help.

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